Curbside Pickup at Your Library

As part of our phased reopening, Lexington County Public Library is excited to announce contactless curbside pickup for requested items. At this time, each branch is arranging scheduled curbside pickup for individuals. Appointments help us retrieve your items efficiently and reduce your waiting time when you get to the library.

How do I request an item? Can we rush out to the closest branch and pick them up?

  • ‎Place your hold request online through your account on the library catalog.
    • ‎Library staff can also take hold requests by phone if needed, but you may run into longer wait times as we anticipate higher call volume during this period.
  • Wait for your branch to call and arrange an appointment time with you when your items are ready to go. Any specific curbside instructions will be shared with you when the appointment is made.
  • Go to your library branch at the scheduled time, with your library card or picture ID, to pick up your items.

What if I signed up for a library account online and I don’t have my card yet?

You can still use the catalog to place holds (request items) if you log in with your barcode that begins with “PACREG” and the password you entered during signup.

If your account does not have any contact information, call your local library branch so we can update that for you. You’ll need to bring your picture ID to verify identity at pickup.

What else do I need to know?

  • Returned items are being quarantined for a period of time for everyone’s safety. There may be slight delays if these items are needed to fill hold requests — as always we appreciate your patience. Our goal is to get library materials to you as quickly as possible, while maintaining safety for patrons and staff.
  • You don’t need to call the library to make an appointment for pickup, but calls for hold requests or any other questions are welcome.
  • At the time of this writing, our library buildings are still closed to the public. Curbside pickup is only available for item requests placed ahead of time, but we’re continually evaluating our service options.

Lexington County and the library continue to monitor the evolving COVID-19 situation. Our new curbside procedures are meant to get library materials in your hands, while still protecting all of our community members. Please follow any specific instructions given regarding parking, identification and item drop off.

We’re so thrilled to see you again.

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