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Help & Support

Library FAQs

We understand that you may have questions about our services, policies, and resources, and we’re here to provide you with the answers you need. This collection of frequently asked questions aims to address common inquiries and assist you in navigating our library smoothly. Whether you’re wondering how to obtain a library card, searching for information on borrowing books or seeking details about our programs and events, you’ll find helpful information and guidance here. If you can’t find the answer you’re looking for, don’t hesitate to reach out to our friendly staff for further assistance. We’re dedicated to making your library experience enjoyable and enriching.

Frequently Asked

Common Questions

Patron Information

Library Card & Account

Checkout, Holds, Etc.

Borrowing Materials

Download & Stream

Digital Resources

Chat, Notary, Research

Services Available

Computers, Wifi, Printing

Technology & Accessibility

Frequently Asked

Common Questions

Library cards are free for Lexington County residents and property owners. To register for a library card, visit any branch and complete an application. You’ll need photo identification and proof of residency. You can also register online for a library card. Non-resident property owners need to provide a current property tax receipt. Non-residents who do not own property in Lexington County can get a library card for a yearly $35 fee. Acceptable proof of residency is a valid driver’s license with current address or a photo identification and one of the following:

  • Lexington County property tax receipt with current address
  • Vehicle registration or insurance card with current address
  • Utility receipt in person’s name
  • Rent receipt (with address) in person’s name
  • Printed check with current address
  • Cancelled mail to current address
  • Voter registration card
For minors under the age of 15 a parent or legal guardian must sign the application.
You can access your library account online or you can visit any branch to check the status of your account and due dates for items.
To renew your library card, visit your local library branch. You’ll be asked to provide photo identification and proof of residency. If you’re unable to physically come in, give us a call.
Yes, you can return items to any of our 10 locations. Titles can also be returned to the Mobile Library, too.
  • Libby: 10 items at a time
  • Hoopla: 4 items per month
Yes, copies are available at 25¢ per page. Black and white prints from computers are also 25¢ per page. Color prints from computers are $1 per page. Print jobs can be sent to any of our 10 locations for release and pickup using Mobile Printing.
Sure, you can send a fax at any of our library locations. The cost for sending faxes is $1 per page. However, please note that our library’s fax system does not support receiving faxes from the public.

Absolutely, open access wifi is available at all library branches 24/7.

You can find the bookmobile schedule, request delivery services and more on the Mobile Library webpage.
Patron Information

Library Card & Account

Library cards are free for Lexington County residents and property owners. To register for a library card, visit any branch and complete an application. You’ll need photo identification and proof of residency. You can also register online for a library card. Non-resident property owners need to provide a current property tax receipt. Non-residents who do not own property in Lexington County can get a library card for a yearly $35 fee. Acceptable proof of residency is a valid driver’s license with current address or a photo identification and one of the following:

  • Lexington County property tax receipt with current address
  • Vehicle registration or insurance card with current address
  • Utility receipt in person’s name
  • Rent receipt (with address) in person’s name
  • Printed check with current address
  • Cancelled mail to current address
  • Voter registration card
For minors under the age of 15 a parent or legal guardian must sign the application.
You can access your library account online or you can visit any branch to check the status of your account and due dates for items.
Your password is chosen when you apply for a library card. If you didn’t specify a password on your application, the default is set to the last four digits of your phone number. If you’re having trouble accessing your account online, call or visit your local library branch.
To renew your library card, visit your local library branch. You’ll be asked to provide photo identification and proof of residency. If you’re unable to physically come in, give us a call.
Report lost or stolen library cards in person or by phone to any library branch. There is a $2 fee to replace a lost card.
  • There are no fines for overdue items.
  • Patrons with lost items are expected to pay replacement costs.
  • Patrons with a balance over $5 or who have items more than six weeks overdue lose privileges until the balance is paid and those items are returned. Patrons who have a balance of $25 or more are turned over to a collection agency and charged a $10 fee.

We accept payment in person, by cash or check. We can not accept debit or credit card payments at this time.

Checkouts, Holds, Etc.

Borrowing Materials

  • Books: 3 weeks; two renewals
  • Audiobooks: 3 weeks; two renewals
  • DVDs: 3 weeks; two renewals
  • Magazines: 3 weeks; one renewal
  • Downloadable items: varies by platform, see Digital Downloads
Items can be renewed in person, by phone or by accessing your account online. Items that have a hold or have exceeded the renewal limit can not be renewed. To ensure privacy, you’ll need to provide your library card number when renewing over the phone.
Yes, you can return items to any of our 10 locations. Titles can also be returned to the Mobile Library, too.
  • Libby: 10 items at a time
  • Hoopla: 4 items per month
Digital titles are automatically returned using Libby and Hoopla. You can return titles early with both applications. Returning titles early using Libby keeps you from reaching the maximum checkout limit and allows other patrons to access the material. For instructions about returning items in Libby, click here.
You can still use Libby without downloading the application by visiting libbyapp.com.
You can renew titles in Libby if they do not have a hold on them. For instructions about renewing titles, click here.
The Mobile Library’s schedule is located under the Mobile Library’s information found here.
Download & Stream

Digital Resources

Libby: 10 items at a time

Hoopla: 4 items per month

You can still use Libby without downloading the application by visiting libbyapp.com.
Digital titles are automatically returned using Libby and Hoopla. You can return titles early with both applications. Returning titles early using Libby keeps you from reaching the maximum checkout limit and allows other patrons to access the material. For instructions about returning items in Libby, click here.
You can renew titles in Libby if they do not have a hold on them. For instructions about renewing titles, click here.
For help with application and service specific questions, visit the vendor’s help pages: Libby Help » Hoopla Help » For personal assistance you can visit your local branch, email us at ask@lexcolibrary.com or set up a meeting with one of our library staff: Book a Librarian
Chat, Notary, Research

Services Available

Absolutely, open access wifi is available at all library branches 24/7.

Yes, copies are available at 25¢ per page. Black and white prints from computers are also 25¢ per page. Color prints from computers are $1 per page.

Print jobs can be sent to any of our 10 locations for release and pickup using Mobile Printing.

Prospective users need a current Lexington County Public Library card and should sign the Internet Use Agreement. A parent or legal guardian, through signature, is responsible for internet access of children under the age of 18.

  • A parent or legal guardian must sign the Internet Use Agreement form allowing permission for children 0-17 to use the internet.
  • Children 12 years old and under must be accompanied by a parent, legal guardian, adult family member over 18, or teacher who remains with the child at the computer during the entire time the child is accessing the internet.
  • Children ages 13 to 17 can access the internet on their own but must have signed permission on the Internet Use Agreement from their parent or legal guardian.
  • There will be a charge for printouts. Black and white prints are 25¢ per page. Color prints are $1 per page.
  • Patrons without a library card who want to use the internet can be given a guest pass if they don’t want to get a library card. The maximum use for a guest pass is one hour per day of internet access at all branches.
Sure, you can send a fax at any of our library locations. The cost for sending faxes is $1 per page. However, please note that our library’s fax system does not support receiving faxes from the public.
You can find the bookmobile schedule, request delivery services and more on the Mobile Library webpage.
Computers, Scanning, Wifi, Printing

Technology & Accessibility

Absolutely, open access wifi is available at all library branches 24/7.
Prospective users need a current Lexington County Public Library card and should sign the Internet Use Agreement. A parent or legal guardian, through signature, is responsible for internet access of children under the age of 18.

  • A parent or legal guardian must sign the Internet Use Agreement form allowing permission for children 0-17 to use the internet.
  • Children 12 years old and under must be accompanied by a parent, legal guardian, adult family member over 18, or teacher who remains with the child at the computer during the entire time the child is accessing the internet.
  • Children ages 13 to 17 can access the internet on their own but must have signed permission on the Internet Use Agreement from their parent or legal guardian.
  • There will be a charge for printouts. Black and white prints are 25¢ per page. Color prints are $1 per page.
  • Patrons without a library card who want to use the internet can be given a guest pass if they don’t want to get a library card. The maximum use for a guest pass is one hour per day of internet access at all branches.
Yes, copies are available at 25¢ per page. Black and white prints from computers are also 25¢ per page. Color prints from computers are $1 per page. Print jobs can be sent to any of our 10 locations for release and pickup using Mobile Printing.
Sure, you can send a fax at any of our library locations. The cost for sending faxes is $1 per page. However, please note that our library’s fax system does not support receiving faxes from the public.
For help with application and service specific questions, visit the vendor’s help pages: Libby Help » Hoopla Help » For personal assistance you can visit your local branch, email us at ask@lexcolibrary.com or set up a meeting with one of our library staff: Book a Librarian

Using The Library

Get A Card

Meeting Spaces

Locations

Book A Librarian

Internet & Printing

FAQS